Privacy Policy

At AX3sonic.com, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. By accessing AX3sonic.com, you agree to the terms of this policy.

2. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Name, email address, and password (for account creation)
  • Billing and payment information (processed securely via third-party providers)
  • Profile and content you submit (e.g., uploads, descriptions, metadata)

b. Automatically Collected Information

  • IP address, browser type, and device information
  • Site usage data (pages visited, features used, timestamps)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services
  • Process payments and manage subscriptions
  • Offer personalized content and recommendations
  • Send service-related messages (e.g., account changes, billing notices)
  • Analyze usage to enhance user experience and system performance
  • Detect and prevent fraud, abuse, and security threats

4. Sharing Your Information

We do not sell your personal data. However, we may share it as follows:

a. With Podcasters You Support or Subscribe To

If you subscribe to a private or public podcast, we may share:

  • Your name and email address
  • Your listening activity and usage habits (e.g., downloads, engagement patterns)

This allows podcasters to better understand their audience and tailor content or communications.

b. With Third-Party Service Providers

We use trusted vendors to:

  • Process payments (e.g., Stripe)
  • Analyze user behavior (e.g., Google Analytics)
  • Manage emails and communications

These parties are contractually obligated to protect your data and use it only for authorized purposes.

c. Legal and Business Transfers

We may disclose your information:

  • In response to legal requests (e.g., subpoenas, court orders)
  • To protect our legal rights or investigate violations
  • During a merger, acquisition, or sale of assets

5. Your Rights and Choices

a. Access and Correction

You can access or update your personal data by logging into your account.

a. Account Deletion

To delete your account and data, contact sonichelp@ax3sonic.com. Some data may be retained for legal or operational purposes.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

7. Security

We implement industry-standard security measures to protect your data, including encryption, secure access controls, and routine audits. However, no system is 100% secure.

8. International Users

By using AX3sonic.com, you consent to your data being transferred to and processed in the United States. If you're located in the EU or another region with data protection laws, we comply with applicable legal requirements (e.g., GDPR).